Safran Vectronix AG

Working at Safran Vectronix

Customer Support Manager Service / Integrated Logistics Support (f/m)

Job Description

We are interested in people who think and act creatively and in a team-orientated manner; people who will value a challenging future in a multicultural, international environment.

Do you have a passion for optics, electronics, or mechanics? Are you enthusiastic about working in our dynamic team? The ILS team provides logistics services designed to optimize equipment and system readiness throughout their service life at the lowest possible life cycle cost with an emphasis on maintaining and supporting the modernization of equipment. We would like to reinforce our organization and are looking for a

Customer Support Manager Service / Integrated Logistics Support (f/m)

We will empower you for the following key activities:

  • Dive into the technical details of our high-tech products and create service manuals based on this know how
  • Define tools and test equipment, together with our technics team based on your workmanship and experience
  • Plan and perform service trainings on all levels – in-house or at customer side
  • Teamwork with the product managers and support them on their project tasks
  • Support the sales team on their acquisition activities with demonstrations and trainings
  • Observe the market for competitor’s service-solutions and packages
  • Initiate internal projects to create new services for our customers

You have successfully completed your technical education (electronics, mechatronics or comparable education) and acquired relevant professional experience as customer support manager or equivalent (e.g. service technician or technical troubleshooter). Do you have experience with optical and/or electronic devices and possibly in developing technical documentation? Do you have a service oriented mindset with strong communication skill? Are you willing to travel and are you fluent in German and English (French would be an advantage)? If so, we are looking forward to re-ceiving your application.

Philipp Conrad, Head of Mission Solutions, Tel. +41 71 726 74 07 will be pleased to provide any further information you may need regarding the tasks associated with this position. Please send your application to Rosalba Sutter, Human Resources (rosalba.sutter@safrangroup.com).

Send us your application

If you have any open questions or input please don't hesitate to get in touch with us. We're looking forward hearing from you.

Contact us

Rosalba Sutter

Human Resources Administration in Switzerland

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